Acceptable Use Policy

1. Why these rules exist

1.1. These rules are part of the Terms of Service. They protect other people, right holders and the Service itself. A violation is a material breach of the contract.

2. Illegal and harmful content

You must not upload, process or create:

• child sexual abuse material (CSAM) or any material sexualising minors — such cases are blocked and reported to the competent authorities;
• content inciting violence or terrorism, stirring up hatred, or otherwise prohibited by law;
• intimate images of a person without their consent;
• material for fraud, phishing, or forging documents or signatures.

3. Intellectual property

• Do not process works you have no right to use, unless covered by a statutory exception.
• Do not circumvent technological protection measures (DRM) or remove rights-management information.
• Removing a password or restrictions from a PDF is allowed only if you know the password or are entitled to the document.
• Do not remove watermarks from other people’s material to pass it off as your own.

4. Service security

• Do not upload malware or files crafted to attack processing software.
• Do not try to access other people’s files, accounts or servers, escape the isolated processing environment, or test vulnerabilities without our written consent.
• Do not overload the Service or bypass limits (multiple accounts, rotating IP addresses, spoofing identifiers).
• Found a vulnerability? Email [email protected] — we value responsible disclosure.

5. Automation

• Bulk or automated use of the Service is allowed only via the API or MCP with a key, within your plan’s limits.
• Scraping the website, using bots on the interface, reselling access or embedding the Service in your own product without an agreement with us is prohibited.

6. AI tools

• Do not create deepfakes or imitate a real person’s voice, face or writing style without their explicit consent.
• Do not use AI results to mislead (fake news, fake reviews, presenting AI text as an expert opinion).
• Do not try to bypass model safety filters.

See the AI Terms of Use for details.

7. How to report a violation

7.1. Send reports to [email protected]. To help us act quickly, include: your contact details; a description of the violation; a link or other data to locate the material; for copyright — which work is infringed and your authority as the right holder or their representative; a statement that the report is made in good faith.

7.2. Note that files on the Service are deleted automatically after 2 hours and are not accessible to others; reports usually concern the use of results outside the Service or API abuse.

8. Consequences

8.1. Depending on severity we may: reject or delete a file; issue a warning; temporarily restrict operations, an API key or the account; terminate the contract (clause 17.3 of the Terms).

8.2. Where required by law, we pass information to law enforcement authorities.

9. Appeals

9.1. If you believe a restriction is a mistake, email [email protected] with an explanation. We will review the decision within 14 days and tell you the outcome.